Effective Date:29/05/25
At Valmont Car Hire, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our luxury car rental services in the UK.
1. Information We Collect
We may collect and process the following types of personal data:
- Identity & Contact Information: Full name, email address, phone number, address, and date of birth.
- Driver & Booking Details: Driving licence information, booking history, rental preferences, and past interactions.
- Payment Information: Billing details, payment methods, and transaction data (processed securely).
- Website Data: IP address, browser type, device info, and how you interact with our site (via cookies and analytics).
- Marketing Preferences: Information on how you’d like to hear from us (if you’ve opted in).
2. How We Use Your Information
Your data allows us to provide a safe, efficient, and tailored experience. Specifically, we use it to:
- Confirm and manage bookings.
- Deliver requested vehicle hire services.
- Provide customer service and support.
- Improve our website and service quality.
- Send you relevant offers and updates (if you consent).
- Comply with legal obligations and prevent fraud.
3. Who We Share It With
We do not sell your data. We only share it with:
- Trusted Service Providers: Including payment processors, vehicle logistics providers, and customer service tools.
- Law Enforcement & Legal Bodies: When legally required or to protect our interests.
- Corporate Transactions: If Valmont is involved in a merger, acquisition, or sale of assets, data may be transferred accordingly.
4. How We Protect Your Data
We take data protection seriously and use a combination of:
- Secure servers and encryption protocols.
- Access controls and internal data protection policies.
- Regular audits and staff training to prevent misuse.
5. Your Rights
Under the UK GDPR, you have rights including:
- Access – Know what personal data we hold about you.
- Correction – Request corrections to inaccurate data.
- Deletion – Ask us to delete your data in some circumstances.
- Objection – Stop us using your data for direct marketing.
- Restriction – Limit how we use your data.
- Portability – Ask to receive your data in a portable format.
To exercise these rights, email:hello@valmontvehiclehire.com
6. Cookies
We use cookies for website functionality, analytics, and to personalise your experience. You can manage cookie settings in your browser or review our [Cookie Policy] for full details.
7. Changes to This Policy
We may update this policy to reflect changes in the law or our services. The latest version will always be available on our website.
8. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Valmont Car Hire
Email:hello@valmontvehiclehire.com
Phone:07557 442999
450 Brook Drive, RG2 6UU, Reading, England